So many reasons to choose Van der Stähl Scientific
Van der Stähl Scientific’s on staff certified packaging engineers are certified through the IOPP (the Institute of Packaging Professionals). This assures you will receive competent technical support regarding the machines we offer, and also an industrial packaging expert that understands the broad landscape of packaging. All employees are required to understand quality systems and are CKF certified (Certified Kaizen Facilitators) to better understand the complicated process of medical device packaging validation. Our competent staff delivers our boutique services through our in-house ISO 17025 accredited laboratory that upholds to the highest standard of quality control. Choose a category below to learn more about why Van der Stähl Scientific is the clear choice for medical device packaging machinery.
We offer long lasting, precision controlled equipment designed to meet the challenges of medical device manufactures. Unlike some machinery built on a mild steel frame most of our sealers are built on a cast aluminum baseplate for years of trouble free service and better heat sink performance.
Stellar support through our staff of highly trained packaging professionals. From our customer service group to our technical and engineering support you will be delighted with our staff. Happy with a specific staff member? This team member will be assigned you exclusively.
Our services are developed with exacting care, from calibrations to empirical medical device pouch performance studies, we go the extra mile. For better medical device packaging machine calibration, we complete a second calibration with separate test leads and meters.
Deliver your medical devices sterile to the point of care
Why risk medical device sterility with inferior packaging machinery? Our line of packaging and testing machinery is designed to make certain that your devices arrive safely into the sterile field. The foundation of patent safely begins with efficacious medical devices that are delivered safe and sterile to the patient.
Let’s explore the reason to choose Van der Stähl Scientific
Van der Stähl Scientific offers only the most technologically advanced packaging equipment; microprocessor controlled and designed to meet the rigors of the ISO 11607. But more than just the ability to meet the regulatory requirements for sterile packaging, our machines are built on a robust architecture that assures decades of dependable use.
We have had machinery, such as our MS 350 come into our service center operating perfectly and these sealers have been in production for nearly 20 years. These sealers have literally created several million seals during their long life. We are astonished by how well these machines hold up; machines that are 15 years old perform just as they did the day they were liberated from their corrugated box.
Our goal is to also provide machine systems that utilize a minimal amount of mechanical componentry. Fewer parts mean fewer failures. The Van der Stähl Scientific machines that we offer are known throughout the industry as reliable workhorses.
We honestly do not know of another machine in our industry with such stellar performance. When you look at the cost of ownership matrix for our machinery the results are nothing short of stunning. Count on durable, long-performing machines from Van der Stähl Scientific.
Van der Stähl Scientific offers machinery that is extremely safe and ergonomic. In the case of our impulse sealers such as the MS 350, a micro switch monitors jaw position and will not allow the sealer to go to full pressure or to energize the heating element until the two jaws meet. In over 20 years in North America, we’ve never had any known injury and we demonstrate proudly our safety functions at the national trade shows.
Also, with machines such as our MS 350, the sealer function can be actuated in a number of ways – either through the hand switch if it’s more ergonomic for the worker, or with a foot switch. The system can even be put in a semi-automated mode, in the mode of operation the operator is not required any biomechanical action to activate the sealing jaws. The system timer can be set to automatically invoke the cycle at predetermined increments, this function can also pace workflow.
Van der Stähl Scientific has on staff a certified packaging engineer, certified through the IOPP, the Institute of Packaging Professionals. This assures that you have, not only competent technical support regarding the machines we offer, but also an industrial packaging expert that understands the broad landscape of packaging. All employees are required to understand quality systems and are CKF certified (Certified Kaizen Facilitators) to better understand the complicated process of medical device packaging validation.
Having a certified technologist that is completely up to speed on the latest issues surrounding medical device packaging are incredible benefit to your company. Van der Stähl Scientific works with thousands of engineers doing the very same job as you. We understand the regulatory climate that our machines will be involved in each day. This peer-style support helps to assure that the person at the other end of the phone can provide you valuable insight from the collective brain trust of the sterile device packaging community.
Our tech support is available Monday through Friday from 9am to 5pm through our toll free support line (800) 550-3854. When calling, select Option 3 and we’ll get your complicated questions answered quickly. For requests that are not time sensitive, you can also reach us through our contact form.
It seems these days there is a plague sweeping the industry called “post-sale amnesia.” After you’ve purchased just about anything, companies seem to forget their campaign promises. Van der Stähl Scientific has built a reputation from our customer centered programs. We have resurrected some traditional notions, the little things… Like, answering phones rather than letting our customers get lost in voicemail cul-de-sacs. Van der Stähl employees are all issued company-provided cell phones and if they’re away from their desk, the work phone simultaneously rings on their cell phone. For us, this makes for some interesting bathroom breaks. “Excuse the echo.”
The point is when you call… we answer. Perhaps this is why so many companies have come back again and again to purchase products from Van der Stähl Scientific. It is indeed a unique mix, world-class technological prowess, delivered with the warmth of a country store. Van der Stähl Scientific utilizes factory-trained technicians that truly understand every micro-component of the machinery we offer. Many of these skilled technicians not only service your machinery, but some are actually part of the group that creates the technology. We are thorough, well-trained professionals, committed to your satisfaction. It is this woven technological loop that assures the right person will be working on your machinery. Fast turnaround and competent service is the hallmark of Van der Stähl Scientific’s total customer care program.
Our service center is staffed with factory-trained technicians that truly understand your machinery. With more than 20 years experience servicing, repairing and calibrating, our technicians are sure to quickly discover any issue with your machine and quickly repair it and get it back to your facility to get your company back online.
Many of our customers have our service department perform their annual “PM” “periodic maintenance.” Our robust, corrugated box that your machine comes in is designed to ship back to our company year after year. One such box has made the trip back and forth for nearly two decades for it’s annual calibration in its original box. Fill out the Service Request form and ship your machine back to us and we can perform a full service, and if need be, a full calibration in our ISO 17025 accredited laboratory. Fast, reliable and competent – that’s the mantra of the Van der Stähl Scientific service center.
There is nothing more frustrating than to purchase a piece of machinery that will be part of your production loop and then to be waiting weeks for machine parts from your supplier that are not in stock. With Van der Stähl Scientific, other than a few rare exceptions, you need it we got it. Van der Stähl Scientific stocks thousands of replacement parts and we typically ship the day of the call. We understand that your packaging machine is the final stage of your production and that when packaging machinery goes down; your process has ground to a halt. Lisa Wassberg in our parts department has an incredible knowledge of the machinery that we offer. An autodidactic engineer herself, she can quickly direct you to the part you need to get your packaging line up and running in record time.
At Van der Stähl Scientific, count on competent parts support. Van der Stähl Scientific is legendary for our ability to ship product in an expedited manner. Over the years we’ve had many customers ask us if they could pay an expedite fee in order to get their product earlier. Sorry, the answer is no. We do not accept expedite fees. We believe quite simply that providing exceptional customer service should not come with a fee. If we have the part in stock and we’re able to calibrate your machine, we’re ready to ship.
Just recently we had a customer who has several of our MS 350 medical pouch sealers who had an urgent run and needed a machine right away. Their goal was to get a machine in their cleanroom in a week in order to make up for lost time.They called us at approximately 11 a.m. and by 3 p.m. we had a calibrated machine on our docks, ready to ship to our waiting customer for next day arrival. We keep a solid buffer inventory of all of our popular machines in order to quickly perform for our valued customers.
Van der Stähl Scientific does not just serve sterile device packaging. In many ways Van der Stähl Scientific has guided the direction of sterile device packaging through our own-patented systems such as our force compliance machines that requires operators to perform package testing throughout the day. This is another way we are closing the loop on sterile device packaging compliance. Through frustrations in our own empirical lab Van der Stähl Scientific has created the VIU system. This visual inspection device has created a flat standard in order for a variety of employees to participate in visual inspection of the sterile pouch to avoid the creeping of the sterile packaging process.
With our new packaging systems in development, that will vacuum and burst test sterile pouches, we will be forging new paths that will have a ripple effect throughout sterile device packaging. Stay tuned for more exciting new technologies from Van der Stähl Scientific.
Van der Stähl Scientific employees are also customers. We buy things just like you do. Our group collectively hates it when we purchase a product and the company seems to have selective amnesia once the sale has been matriculated. Van der Stähl Scientific measures its customers in decades. Our customers come back more because they know they can count on the integrity and reliability of our ethically founded organization. You can count on us following our warranty agreement, in fact, more often than not, we have serviced machines out of warranty at no cost to our customers.
If something doesn’t seem right, then you shouldn’t have to pay for it. And you simply won’t. Satisfaction is always guaranteed. If you’re unhappy with the Van der Stähl experience, call the CEO. Just call customer service and tell them to get the president. No employee firewalls between you and the president’s desk. We want to make you happy. Period. Van der Stähl Scientific has gained its reputation not through marketing and gimmicks, but by what we do day in and day out. We subscribe and closely follow a code of ethics. Thank you for the opportunity to serve you.
Van der Stähl Scientific has an expansive package integrity lab that allows us to perform a host of tests on your package. We can evaluate your medical device pouch with an ASTM F-88 peel study, visual inspection, dye penetration, bubble testing, etc. Let us know how our empirical lab can work for you to understand the quality of your sterile barrier. When it comes to calibrating your medical pouch sealer, count on the metrology lab at Van der Stähl Scientific. We use the most recent systems and data loggers. All of our calibrations that are performed are done so in our ISO 17015 accredited laboratory.
So as you can see there are many reasons to choose Van der Stähl Scientific. We could go on and on about other parts of our company and other functions that greatly benefit our customers, but we don’t want to brag. Need references from other customers who have benefited from our exceptional machinery and stellar customer service? Contact customer service at 800-550-3854 and we’ll be happy to put you in touch with a current customer so they can share their experiences with you about Van der Stähl Scientific.
Of course, we hope to earn your business. Sadly the term “earning your business” has become so generic it has lost all meaning. But when we say we wish to “earn your business” we mean it. We will do the work necessary to get your business; it’s our goal and our passion.
Medical device packaging solutions to explore
Meet the people behind the products and services
Our staff of dedicated professionals are all trained and certified in quality system management and understand critical and regulated processes. With over two decades of medical device packaging experience our skilled team is ready to assist you along every touchpoint.
Our customers are talking
"...The Van der Stähl name has become a fan favorite within our metrology department because of the certification Van der Stähl performs on the units. When we receive the machines in, the metrology department needs to do very little to get these active..."
― MATT SMITH, MANUFACTURING ENGINEER
Our customers are talking
"Amazing company to work with. The information is exactly what we need to complete our IQ OQ PQ. Thank you!!!!!! Your company is a leap above the rest…"
― AARON, DIRECTOR OF QUALITY CONTROL
Our customers are talking
"We have found Van der Stähl products and services to exceed our expectations. The sealers, test equipment and calibration services have been robust, efficient, and competitively priced. Van der Stähl is a key contributor to our continued success."
― RICHARD DAVIS, DIRECTOR OF ENGINEERING
Our customers are talking
"I just wanted to send a quick note to thank you and all the Van der Stahl Scientific team for going above and beyond to resolve the issues we had with our pouch sealer. Even though the issues were not of your doing, you took it upon yourself to make things right so we could meet the commitments that we made to our customers. We were blown away by your response and greatly appreciate you, not only for expediting the build, but for completely replacing the machine!"
― ALAN SCOTT, PACKAGING ENGINEERING COORDINATOR
Our customers are talking
"High level of customer service by a group of technicians and sales staff that know their product."
― MARY ANN GREENAWALT, DIRECTOR
Our customers are talking
"Your customer service is even better than the great equipment you provide. Even on the other side of the world I know we can count on your team. We are customers for life. Van der Stähl has the best combination of equipment and people."
― THOM TRIMNAL, GENERAL MANAGER
Partner with professionals who understand your business, Van der Stähl Scientific
As medical device packaging processes become more rigorous, it is essential to choose accredited and competent vendor partners. We deliver our machinery through our ISO 17025 accredited calibration laboratory to give you a solid start on your installation qualification for your packaging validation. In our Laboratory we can develop seal strength values so you can better understand your aggregate packaging plan. We will continue to add to our scope to provide our customers with more services from our accredited testing and calibration laboratory.
Speak with an expert
When you are selecting critical packaging machinery for your medical device, skip the salesman and speak with a certified packaging engineer. Our team of experts includes Charlie A. Webb CPP, CKF, who is a certified packaging engineer and a six sigma black belt with more than 20 years of sterile packaging experience. Give us a call, we would love to chat...